Each employee's performance is regularly reviewed by his/her manager in accordance with the company's Performance Management Process ("PMP"). PMP exists to:
- Encourage employees to establish and achieve objectives that meet both their goals and the organization’s goals
- Enable them and their managers to share effective, honest and timely feedback with each other
- Support technical and professional development
In the people profile to the right, read what one person has to say about Getronics' Performance Management Program. As you can see, the PMP helps employees at every level in the organization.
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Abby, Help Desk Analyst, US Central Region  Career development through the PMP:
"On the job, the PMP helps you develop professionally. QA [quality assurance] people periodically monitor the quality of your calls as it compares with the requirements for that contract [SLA]. A team lead monitors you as well, but more to help you become a better analyst. The results help you know your strengths and weaknesses, where you're improving.
Getronics has helped me better myself. They see potential in me. Plenty of other big companies in this area went down the toilet. Getronics wants to keep and develop their analysts. I love that Getronics wants to help their employees."
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